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Warranty Information

We, at Snow’s, are so confident in the quality and condition of our nursery stock that we offer a one (1) year Plant Warranty. Snow's agrees to supply the customer with a store credit for 100% of the original purchase price of any tree or shrub which fails to survive through the first twelve months from the date of purchase. Snow's liability will in no way exceed the original purchase price and no cash refunds are available.  Simply provide us with your proof of purchase and evidence of the plant's failure and we will issue you store credit for the original purchase price of the plant.

The warranty provides for a one-time replacement only. If the plant fails again, we will work with you to help you succeed, but we cannot continue to replace the same plants multiple times.

The following are not covered by the Plant Warranty:

  • All annuals, perennials, sod, grass seed, house plants, fruit trees, groundcovers, bulbs, and water plants
  • Plants receiving mechanical or animal damage
  • Plants damaged by an act of God
  • Plants subject to extreme weather conditions not typical of the area
  • Transplanted plants or plants that have been moved from there original planting location

We can offer this great guarantee on our plant material because of the quality of our stock. We buy from the best growers and then nurture the plants in our nursery to make sure all your plants have the best chance to thrive for years to come.